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Trust & Safety

Seller Trust Score Guide

The Torque Trust Score (0–100) displays account completion signals and listing format compliance to help buyers make informed decisions before coordinating an in-person test drive or safe meetup.

How the 100-Point Score is Calculated

+20 Points

Phone Confirmation

Confirmed active mobile phone number with SMS one-time passcode verification to help prevent spam and automated accounts.

+25 Points

Government ID Submission

Seller-submitted government-issued photo identification reviewed for marketplace trust.

+25 Points

VIN & Title Disclosures

Every listing requires an authentic 17-character VIN format with upfront declared vehicle title status.

+15 Points

Community Feedback & Response

Earned through responsive buyer communication and positive feedback from authenticated interactions.

+15 Points

Account Standing & Activity

Active account history, timely messaging, and absence of community safety reports or policy violations.

Trust Score Ratings

80 - 100

Established Seller

Confirmed profile signals, active vehicle listings with clear title declarations, and verified account standing.

50 - 79

Active Member

Confirmed contact details with active listings meeting marketplace format requirements.

0 - 49

New Account

Every account starts at 0 points. Complete phone confirmation (+20), submit ID for review (+25), and publish compliant listings (+25) to increase your score.

Ready to complete your profile?

Boost your listing visibility and buyer inquiries by completing your account standing details.

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